Privacy Policy

Indian Club House AS is responsible for processing personal information collected through indianclubhouse.com.

Indian Club House AS

Organisation number: 937 238 444

Registered address: Kjølberggata 29A, 0653 Oslo, Norway

Email: info@indianclubhouse.com

Telephone: +47 483 95 066

Depending on how customers use the website, we may collect:

• Name
• Telephone number
• Email address
• Order details
• Selected pickup date and time
• Booking or membership information voluntarily provided
• Payment status and transaction reference
• Messages and enquiries sent to us
• Technical information, such as IP address, browser type, device information and website activity
• Cookie preferences

We do not receive or store complete payment-card details. Payments are processed securely by Vipps MobilePay or another payment provider displayed during checkout.

We process personal information to:

• Receive, prepare and manage takeaway orders
• Process payments and refunds
• Send order and pickup confirmations
• Contact customers about their orders or reservations
• Respond to enquiries and complaints
• Administer memberships and bookings requested by the customer
• Prevent fraud and protect the website
• Maintain accounting and transaction records
• Improve the website and customer experience
• Send marketing only where the customer has provided valid consent or where otherwise permitted by law

Personal information is processed when necessary to:

• Fulfil an order, booking or other agreement with the customer
• Comply with legal obligations, including accounting requirements
• Pursue legitimate interests, such as website security, customer service and fraud prevention
• Act on the customer's consent where consent is required

Customers may withdraw consent at any time without affecting processing that occurred before withdrawal.

When a customer chooses Vipps MobilePay, relevant payment and transaction information is processed by Vipps MobilePay according to its own privacy policy.

We may also use trusted providers for website hosting, order management, communications, analytics, accounting and technical support. These providers may process information only for agreed purposes and subject to appropriate data-protection obligations.

Payment information is sent directly to the selected payment provider. Indian Club House receives confirmation of the payment, transaction reference, amount and payment status but does not store complete card details.

The website may use essential cookies required for security, shopping-cart functions, payment processing and operation of the website.

Optional analytics or marketing cookies should only be activated after the visitor has provided consent where required. Visitors must be able to accept, reject or change their optional cookie preferences.

For more information, visitors can review the website's cookie notice or cookie settings.

Personal information is retained only for as long as necessary for the purpose for which it was collected.

Order and transaction records may be retained for the period required under Norwegian accounting and tax legislation. Customer-service correspondence is deleted or anonymised when it is no longer necessary.

We do not sell personal information.

Information may be shared with:

• Vipps MobilePay and other payment providers
• Website hosting and technical-service providers
• Accounting and business-support providers
• Public authorities when required by law

Only information necessary for the relevant service or legal requirement will be shared.

If a service provider processes information outside Norway or the European Economic Area, appropriate safeguards will be used as required by applicable data-protection law.

Subject to applicable law, customers may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of information
• Restriction of processing
• Objection to certain processing
• Data portability
• Withdrawal of consent

Requests can be sent to info@indianclubhouse.com. We may request reasonable identification before responding.

Customers may also submit a complaint to Datatilsynet, the Norwegian Data Protection Authority, at www.datatilsynet.no.

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

The online ordering service is not intended to collect personal information directly from children who cannot legally enter into the relevant purchase without parental or guardian involvement.

This Privacy Policy may be updated when our services, website or legal requirements change. The latest version and update date will always be published on this page.

Questions or requests concerning personal information can be sent to:

Indian Club House AS

Email: info@indianclubhouse.com

Telephone: +47 483 95 066