Terms of Sale

Indian Club House AS

Organisation number: 937 238 444

Address: Kjølberggata 29A, 0653 Oslo, Norway

Pickup location: Tordenskiolds gate 7–9, 0160 Oslo

Email: info@indianclubhouse.com

Telephone: +47 483 95 066

Customers can order food through indianclubhouse.com for takeaway and pickup. An order is confirmed only after successful payment and when an order confirmation is displayed or sent to the customer.

Customers are responsible for providing the correct name, telephone number, order information and pickup time.

All prices are displayed in Norwegian kroner (NOK) and include applicable VAT. Payment is completed securely using Vipps MobilePay or another payment method displayed at checkout.

Indian Club House does not store customers' payment-card information.

Orders must be collected from the pickup location stated in the order confirmation. The displayed pickup time is an estimate. During busy periods, preparation may take longer.

Customers should provide their order number or name when collecting the order.

Customers should contact Indian Club House immediately if they need to change or cancel an order.

Because food preparation may begin shortly after an order is confirmed, cancellation and refund may not be possible once preparation has started. If Indian Club House cannot fulfil an order, the affected amount will be refunded through the original payment method.

Paid orders that are not collected at the agreed time are normally non-refundable. Indian Club House cannot guarantee the quality or temperature of food collected substantially later than the selected pickup time.

Customers must review the available allergen information and inform Indian Club House about serious allergies before ordering.

Although reasonable precautions are taken, food is prepared in a kitchen where allergens including nuts, gluten, milk, eggs, soy, sesame and other allergens may be present. Cross-contamination cannot be completely excluded.

Customers with severe allergies should contact the restaurant before placing an order.

Any issue with an order should be reported as soon as possible and preferably on the same day. Customers should provide their name, order number and a description or photograph of the issue.

Approved refunds will normally be returned to the original payment method. Processing time may depend on the payment provider.

Customer information is used to process the order, communicate about pickup, handle payments and comply with legal obligations. Personal information is handled according to our Privacy Policy and applicable Norwegian data-protection law.

These terms are governed by Norwegian law. Nothing in these terms limits the customer's mandatory rights under Norwegian consumer-protection legislation.